Workshops, Seminars, Offsites, and Keynotes

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"Brilliant! Like a doctor, you offered a great diagnosis! Our people here in Customer Service absolutely loved him and love you. Remember, this is the first time they have ever done any outsourcing like this -- so I've been spreading your name like crazy!"

Director of Training,
Orange County Register

Global Training Outreach

Global Training Outreach
of 100 facilitators, 14 languages, 40 countries in the Americas, Asia, Africa and Europe!

Hiring/Firing Issues


			Behavioral Interviewing

			Better Than A Good Guess: Essential Skills For Successful Interviewing and Selection

			Effective Dimension Interviewing and Selection

			How to Maximize Your Defense in an Employment Discrimination Lawsuit: A "Word Management" Workshop

			Observing and Interpreting Behaviors for Selection and Coaching

			Retention of Employees

			Wrongful Termination Claims And Defenses

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