"Leading through COVID:Manage Your Team with Empathy"
Posted By Cynthia David/ Thursday, August 6, 2020

"Leading through COVID:Manage Your Team with Empathy"

Empathy is a quality our global portfolio of experts are putting a great deal of focus on in all of the remote coaching and training being done. Call us and find out which option works best for your leaders in these critical and stressful times.

Laszlo Block

April, 2020

QUOTE: "In the short term, leaders need to prioritize empathy. That means letting go of your agenda at the start of every interaction. You don’t dive into action items. You just listen. Here’s the thing: people who are scared are not going to be productive or move in any kind of cohesive direction. The human thing, the kind thing, is to start every conversation with the simple question: “How are you? I just want to check in on you.” Right now, showing empathy is the most important thing you can do for productivity, performance, innovation, retention—for any meaningful outcome.”

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